Shipping Policy
Thank you for shopping with us! We are committed to offering a smooth, reliable, and fast shopping experience, including the convenience of Cash on Delivery (COD) for your orders. Below is our complete shipping and COD policy:
Processing Time
- We offer 1-day dispatch for all orders. Orders placed before 2:00 PM (Monday to Friday) will be dispatched on the same day. Orders placed after 2:00 PM or on weekends/public holidays will be dispatched the next business day.
Shipping Methods and Charges
- We provide same-day delivery (for select locations) and 3-5 business day delivery for other regions across India.
- Shipping charges are calculated at checkout based on product weight, size, and delivery location.
- Free shipping is available on orders above ₹499 (specific amount), depending on your location.
Cash on Delivery (COD)
- We offer Cash on Delivery (COD) as a payment option for customers across most regions in India.
- When choosing COD, you can pay for your order in cash at the time of delivery.
- COD charges may apply depending on your location and will be shown during checkout.
Estimated Delivery Time
- For same-day delivery, your order will be delivered within 24 hours in eligible locations.
- For 3-5 business day delivery, orders will arrive within 3-5 business days, depending on the delivery area.
Shipping Locations
- We ship to locations across India. Some remote areas may have longer delivery times. COD is available for most locations, but certain areas may have restrictions.
Order Tracking
- Once your order is dispatched, you will receive an email with tracking details to monitor the status of your delivery.
Address Accuracy
- Please ensure your shipping address is correct and complete to avoid delays. Incorrect or incomplete addresses may result in delays or non-delivery.
- If you need to update your address, please contact us immediately after placing the order.
Damaged or Lost Items
- If your order arrives damaged or is lost in transit, please contact us within 48 hours of receiving your order, and we will assist you in resolving the issue.
Customer Support
- If you have any questions or issues related to shipping or Cash on Delivery, feel free to reach out to our customer service team at support@trecify.in. We're happy to assist!
- We strive to offer the fastest, most convenient delivery and payment options, ensuring your experience is as smooth and secure as possible. Thank you for shopping with us!